Job Summary

E-Logic is seeking a dependable, detail-oriented Premier Furniture Delivery Helper to support high-end, white-glove residential furniture deliveries and installations. Working directly with the Delivery Driver, the Helper assists with loading, unloading, transporting, unboxing, assembling, positioning, and protecting premium furniture, including Ethan Allen products.

The successful candidate will help ensure that furniture is handled with exceptional care, customer property remains protected, and each delivery meets established quality, cleanliness, and professional service standards. This position requires teamwork, attention to detail, physical capability, and a commitment to providing an outstanding customer experience.

Working Hours

• Work schedule: As assigned based on delivery routes and operational requirements.
• Working hours may vary depending on customer appointments, delivery schedules, and operational needs.
• The position requires physical activity, including lifting, carrying, moving furniture, and assisting with residential installations.

Key Responsibilities

Uniform, Appearance, and Professional Standards

• Comply with company uniform and grooming requirements, including wearing company-branded apparel and maintaining a clean, neat, and professional appearance.
• Participate in required morning check-ins and dock photo verification procedures before departure.
• Maintain a courteous, respectful, and professional attitude when interacting with customers, coworkers, warehouse personnel, and dispatch.
• Follow company procedures and represent the delivery operation positively at every customer location.

Material Handling, Loading, and Transportation

• Assist the Delivery Driver with inspecting, loading, unloading, organizing, and securing furniture and delivery equipment.
• Handle merchandise carefully to prevent scratches, dents, stains, tears, or other damage during transportation and delivery.
• Use protective blankets, furniture pads, factory packaging, and other approved materials to safeguard furniture and customer property.
• Wear appropriate material-handling gloves when handling boxed or wrapped merchandise, furniture pads, and truck equipment.
• Carefully remove packaging without allowing dirty outer plastics or other contaminated materials to contact finished furniture or upholstery.
• Switch to clean specialty white gloves before handling exposed finished furniture, delicate surfaces, and upholstery, as required by company procedures.
• Assist with moving furniture through residential entrances, hallways, stairs, and other access points while protecting walls, floors, doorways, and surrounding property.
• Notify the Driver promptly of visible damage, missing components, packaging concerns, or other merchandise discrepancies.

Furniture Assembly and Installation Support

• Assist the Delivery Driver with furniture assembly, placement, positioning, leveling, and multi-piece installations in accordance with manufacturer instructions.
• Provide the Driver with tools, hardware, protective materials, and other equipment needed to complete installations efficiently.
• Follow instructions carefully when handling furniture components, connecting sectional pieces, positioning case goods, and assisting with adjustments.
• Maintain an organized work area and avoid unnecessary disruption while working inside customers' homes.
• Communicate professionally and limit unnecessary conversation during installation activities.
• Ensure that furniture and surrounding surfaces remain protected throughout assembly and placement.
• Report installation difficulties, missing hardware, visible defects, or customer concerns to the Driver immediately.

Packaging Removal, Site Cleanup, and Equipment Organization

• Collect and remove packaging materials, plastic wrapping, cardboard, and other debris generated during delivery and installation.
• Bundle trash neatly and follow applicable disposal and recycling procedures.
• Keep the installation area clean and organized throughout the delivery process.
• While the Driver reviews delivery paperwork and obtains customer signatures, assist with cleanup and prepare the vehicle for the next delivery.
• Return tools, furniture blankets, pads, dollies, hand trucks, and other equipment to their designated storage locations in the vehicle.
• Confirm that equipment is secured properly and that the delivery vehicle remains organized and ready for continued operations.
• Avoid leaving packaging, tools, debris, or other materials at the customer's property unless specifically authorized.

Returns, Pickups, and Quality Control

• Handle returned furniture, showroom pickups, exchanged merchandise, and other assigned items with the same care and protection applied to new deliveries.
• Assist with inspecting returned merchandise and identifying visible damage or discrepancies.
• Photograph damaged packaging, merchandise concerns, or customer issues when requested by the Driver or dispatch.
• Help ensure returned items are properly wrapped, secured, and protected during transportation.
• Promptly report damage, missing components, unsafe conditions, or other issues to the Driver.
• Follow established procedures for documenting and handling merchandise that does not meet delivery or return requirements.

Safety, Teamwork, and Customer Service

• Follow company safety procedures, safe lifting practices, and material-handling requirements.
• Use appropriate lifting techniques, team assistance, and handling equipment when moving heavy or oversized furniture.
• Maintain awareness of surroundings, vehicle hazards, tools, and other potential risks during loading, transportation, and installation.
• Protect customer property and respect privacy while working inside residential locations.
• Cooperate closely with the Delivery Driver to complete deliveries efficiently, safely, and professionally.
• Follow delivery instructions, route requirements, and company procedures.
• Immediately communicate accidents, injuries, property damage, customer complaints, or other operational concerns to the Driver or appropriate supervisor.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in furniture delivery, moving services, warehouse operations, furniture assembly, or residential delivery preferred.
• Ability to follow instructions and work effectively as part of a delivery team.
• Ability to handle furniture, packaging materials, tools, and delivery equipment safely.
• Familiarity with protective furniture handling, assembly support, and residential property protection preferred.
• Strong attention to detail, reliability, and organizational skills.
• Professional communication and customer service skills.
• Ability to maintain a clean, presentable, and organized work environment.
• Willingness to follow company uniform, glove-use, documentation, and quality-control procedures.

Federal Project Requirements

Any federal project, government-site access, security screening, background investigation, or other customer-mandated requirements will be communicated when applicable to the assigned position. Candidates must satisfy all applicable requirements before performing work subject to those conditions.

Unless specifically required by the applicable contract or assignment, no particular security clearance or federal credential is presumed to be required for this position.

Work Environment & Physical Requirements

• Work is performed in delivery vehicles, warehouses, loading docks, customer residences, and other assigned locations.
• The position involves frequent standing, walking, bending, reaching, pushing, pulling, lifting, and carrying furniture and equipment.
• Ability to assist with moving furniture safely, using team assistance or mechanical aids when appropriate.
• Ability to navigate stairs, narrow hallways, doorways, and other residential access conditions as required.
• Ability to work around moving vehicles, loading equipment, hand tools, packaging materials, and other typical delivery-operation hazards.
• Work may occur in varying weather conditions and may require schedule flexibility based on delivery demands.
• Compliance with company safety procedures and applicable personal protective equipment requirements is mandatory.

Physical requirements must reflect the actual duties of the position and applicable law. Reasonable accommodations will be considered in accordance with applicable requirements.

E-Logic Candidate Information

E-Logic is looking for candidates who take pride in their work, demonstrate reliability, and understand the importance of protecting premium furniture and customer property. Successful candidates will be team-oriented, professional, safety-conscious, and committed to delivering a high-quality customer experience.

Applicants must provide accurate employment and qualification information and complete any applicable hiring, eligibility, background screening, or customer-required onboarding procedures.

Equal Employment Opportunity Statement

E-Logic is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. E-Logic is committed to providing equal employment opportunities and complying with all applicable employment laws.