NG-911 PSAP Voice Engineer – Principal
Location: Remote (Primary place of performance is remote; occasional on-site support may be required at Fort Belvoir, VA)
Clearance: Must have Active or Interim SECRET Security Clearance prior to commencement of work; U.S. Citizenship required
Job Type: Full-time
Contract Type: Government Contract (Base Year: 1 year; two 12-month option periods; 6-month extension option)
Position Overview
Seeking a highly experienced NG-911 PSAP Voice Engineer - Principal to provide technical expertise supporting the engineering, modernization, integration, testing, and sustainment of legacy and Next Generation 9-1-1 voice infrastructure supporting Army Public Safety Answering Points. Responsibilities include Voice over IP (VoIP), Session Initiation Protocol (SIP), call routing, telecommunications infrastructure, Emergency Services IP Networks (ESINet), interoperability, and integration with Army Voice Modernization initiatives.
This is a non-personal services contract position. The contractor employee reports directly to the Prime Contractor for HR, disciplinary, and administrative matters, while receiving work direction from the Government Contracting Officer's Representative (COR).
This is a remote position with occasional on-site requirements as directed by the Government.
Key Responsibilities
- Provide technical expertise for the engineering, modernization, integration, testing, and sustainment of legacy and NG-911 voice infrastructure
- Support VoIP, SIP, call routing, telecommunications infrastructure, and ESINet implementation
- Ensure interoperability and integration with Army Voice Modernization (VMOD) initiatives
- Support the design, development, and deployment of core services to meet Army operational and technical requirements
- Establish robust low-latency interoperability interfaces linking LIS with CHE, CAD, and VMOD Infrastructure
- Provide engineering support for the integration of localized GIS datasets and CHE platforms into commercial ESINet
Required Qualifications
Education: Bachelor's Degree in Telecommunications, Engineering, Computer Science, Information Technology, or a related technical discipline
Certifications:
- Cisco Collaboration
- Ribbon
- Oracle Session Border Controller (SBC)
- Session Initiation Protocol (SIP)
- Voice over Internet Protocol (VoIP)
- ESINet implementation
- NENA standards
Experience:
- Minimum of twelve (12) years supporting enterprise voice systems, telecommunications engineering, VoIP, SIP, ESINet, NG-911, or similar public safety communications environments
Citizenship: U.S. Citizenship required
Security: SECRET: Active or ability to obtain
Language: Fluent in written and verbal English
Preferred Qualifications
- Experience with Army or DoD NG-911 voice modernization programs
- Experience with NENA-STA-006 GIS data standards
- Experience with LIS integration
- Experience with ESINet implementation in a government environment
Work Role Information
Work Role: NG-911 PSAP Voice Engineer - Principal (Key Personnel)
Proficiency Level: Senior/Expert
Additional Requirements
- Must comply with all DoW security regulations and safeguard Controlled Unclassified Information (CUI)
- Must pass background checks and suitability determinations
- Must complete DHS Information Technology Security Awareness Training annually
- Must sign and comply with DHS Rules of Behavior
- Must maintain Cisco, Ribbon, Oracle SBC, SIP, VoIP, ESINet, and NENA certification currency
Schedule & Work Conditions
Hours: Up to 40 hours per week, Monday-Friday, normal business hours (0800-1700), excluding Federal holidays
Overtime: Only permitted at the Government's discretion
Telework: Remote; occasional on-site support may be required as directed by the Government
Travel: Not authorized
Place of Performance: Remote (primary); Fort Belvoir, VA (if on-site support is requested)
Equal Opportunity Employer
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.