The On-Site Support Technician provides hands-on IT support at Assabet Valley Collaborative, ensuring smooth day-to-day operations and rapid resolution of technical issues. Key Responsibilities<ul><li>Provide onsite technical support and troubleshooting</li><li>Install, configure, and maintain hardware and software</li><li>Support device deployment (PCs, Macs, Chromebooks)</li><li>Assist with network connectivity and printer issues</li><li>Perform break/fix repairs and maintenance</li><li>Support onboarding/offboarding of users</li><li>Maintain inventory and asset tracking</li><li>Provide end-user support and training</li></ul>Required Qualifications<ul><li>2-4 years of IT support experience</li><li>Strong knowledge of desktop operating systems</li><li>Experience with hardware troubleshooting</li><li>Excellent customer service skills</li><li>Ability to work onsite and independently</li></ul>Important Notice: This role is part of a proposal for Assabet Valley Collaborative. Hiring is contingent upon the selection of the consultant. Selected candidates will be included in the proposal and must authorize the use of their resume for submission.