We are seeking a detail-oriented and customer-focused Account Representative to join our team. In this role, you will manage client accounts, ensuring accurate billing, timely payments, and exceptional service delivery. Your efforts will directly support our mission to empower individuals and families in Tarrant County.

Key Responsibilities:

• Oversee client accounts, ensuring all information is current and accurate.
• Prepare and send invoices, monitor payments, and follow up on outstanding balances.
• Respond to client inquiries promptly, resolving issues and providing information as needed.
• Maintain organized records of all account transactions and communications.
• Work closely with internal departments to ensure seamless service delivery and account accuracy.

Qualifications:

• High school diploma or equivalent; associate or bachelor's degree in finance, accounting, or related field preferred.
• Previous experience in account management, billing, or customer service, preferably in a healthcare or nonprofit setting.
• Proficiency in accounting software and Microsoft Office Suite; strong organizational and communication skills; ability to manage multiple tasks efficiently.
• Attention to detail, problem-solving abilities, and a commitment to providing excellent customer service.